Job Description

Job Description

Job Description

SUMMARY

Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate supervisors.

QUALIFICATIONS

*Bilingual Mandatory*

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate
• All other duties as assigned

What we are looking for:

• Preferably 6 months – 1+ year of similar experience
• Ability to clean rooms in accordance with specific brand and company minutes per room standard.
• Ability to clean areas as directed by supervisor including.

• All other duties as assigned.
• Ability to stand for long periods of time.

• High School degree or better

SUPERVISORY RESPONSIBILITIES

Supervises housekeeping staff consisting of 1-10 employees

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