Job Description

Restaurant Hostess

Hotel: Hilton Charlotte Airport 2800 Coliseum Centre Drive Charlotte, NC 28217 Part time

Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning 40% of our management hires are internal promotions!
• Invest in Your Future 401(k) plan with company match.
• Comprehensive Health Coverage Medical, dental, and vision insurance options.
• Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Work Performed:

• Schedule dining reservations and arrange parties or special services;
• Ensure prompt and courteous service to guests;
• Answer telephone calls and process phone orders;
• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
• Take food and beverage orders, relay orders to kitchen, and serve food to guests;
• Coordinate amenity delivery request in connection with the kitchen department;
• Monitors tables in assigned section ensuring all guests are served;
• Address guest complaints;
• Collect and process guest payments;
• Totals receipts at end of shift to verify sales and clear cash register;
• Ensures tips are reported properly for tax processing;
• Clear dirty table settings and prepare table for resetting;
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
• Inspect dining room serving stations for neatness and cleanliness;
• Assist service staff as necessary to service guests in a timely manner; and
• Any and all other work as required to complete the primary purpose of the position.

Preferred Prior Experience: Six months of previous customer service, restaurant, and/or cashier experience

Preferred Education: High school diploma or equivalent

Required Licenses/Certification: Food Safety Training certified or become certified within first 60 days of employment. Alcohol Awareness certified or become certified within first 60 days of employment

Preferred Technology: Previous experience with Micros operating system

Physical: Able to lift a minimum of 50lbs. Able to bend and squat repeatedly. Able to walk and stand for duration of scheduled shift

Other: Flexible to work day, early morning, evening, night, weekend and holiday shifts

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights:

Atrium Hospitality

Job Tags

Part time, Work at office, Flexible hours, Shift work, Night shift, Weekend work, Afternoon shift, Early shift,

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