Job Description

Job Description

Patient Care Coordinator (Onsite | Oklahoma City, OK)

Contract Length: 3 months (W2)

Pay Rate: $18–$20.70/hour (based on experience)

Schedule: Monday–Friday, 9:00 AM – 5:30 PM

Location: Oklahoma City, OK 73131

About the Role:

Russell Tobin is seeking a detail-oriented and compassionate Patient Care Coordinator to join our client’s healthcare team in Oklahoma City. This is a center-based, front-office position providing direct support to patients and clinical staff to ensure smooth daily operations and exceptional patient experiences.

Key Responsibilities:

• Greet patients upon arrival, manage check-in and check-out processes, and assist with scheduling follow-up appointments.
• Support 29 healthcare providers by coordinating referrals via phone, fax, and email.
• Verify patient benefits and enter accurate information into the electronic health record (EHR) system.
• Provide clerical and reception support including taking messages, scheduling appointments, and addressing patient or caller inquiries.
• Assist new patients with onboarding paperwork, insurance verification, and obtaining necessary consents and signatures.
• Process payments for co-pays, deductibles, and self-pay fees.
• Maintain confidentiality and security of patient information at all times.
• Communicate professionally with patients, providers, and internal staff both in person and through digital correspondence.

Preferred Qualifications:

• Basic understanding of medical terminology and insurance processes.
• Experience using EHR systems (Athena RMS or similar).
• Proficiency in Microsoft Excel and Outlook.
• Strong written and verbal communication skills, with the ability to explain sensitive information clearly and compassionately.
• Ability to multitask in a fast-paced, team-oriented environment while maintaining attention to detail.
• Professionalism and adaptability with a positive, service-focused attitude.

Additional Details:

• Work Environment: Onsite; casual dress code.
• Interview Process: One in-person interview at the Oklahoma City office.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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