Job Description

Job Description

Job Description

Become a champion of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

The Medical Assistant will directly supervise clients while assisting psychiatric providers and nursing with client health history/assessment at psychiatric appointments. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

• Sign-on Bonus of $1,000 paid out within first 9 months of hire.

Qualifications:

• High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training and experience
• Minimum CMA certification or greater
• Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid Illinois driver's license

Responsibilities:

1. Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
2. Monitor and respond to calls to the Psychiatry appointment scheduling line.
3. Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
4. Conduct client health history/assessment and report to psychiatric provider prior to appointment.
5. Assist with vital signs assessments.
6. Provide follow-up communication to clients with ongoing medical concerns.
7. Monitor and document client’s response to medication and report any notable response immediately.
8. Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
9. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
10. Facilitate communication between clinical and medical staff.
11. Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
12. Assist with preparing clients for their appointments with the provider.
13. Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
14. Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
15. Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
16. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
17. Deliver exceptional customer service consistently to every customer.
18. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Schedule: Monday-Friday 8am-4:30pm (40hr per week)

• Shift: 1st

Work Location: Rosecrance Ware Center - Rockford, IL

• Work Mode: Onsite

Compensation & Rewards : Based on education, experience, and credentials

• Starting pay HS/GED - $18.43

Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Discounts at participating retailers
• Daily pay available through financial wellness provider: UKG Wallet

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

Click here to learn more about how to become a champion of hope.

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