Job Description

Job Description

Job Description:

Serves as a Quality & Regulatory Compliance (QRC) representative for owned facilities and co-manufacturing/co-packaging facilities. Under guidance and supervision, leads quality programs and complex assignments . Serves as a resource for multiple facilities with respect to Global Food Safety Standards, food safety regulations, weight control, sanitary design, allergens, cleaning, incident management, and other related matters.

Examples include auditing and assessing quality programs , troubleshooting high-complexity issues, interacting with regulatory officials on behalf of the company, and working on cross-functional teams (Marketing, Legal, etc.) on short- or long-term assignments related to complex QRC situations (e.g., innovation, regulatory changes, quality incidents).

Main Duties:

1. Work with external manufacturers and co-packers to supervise operations, evaluate products, escalate issues, solve problems, and participate in innovation trials.
2. Audit Distribution Centers in the US and develop GAP corrective action plans with the DCs .
3. Work directly with Private Label customers: follow up on complaints, escalate incidents, and collaborate with facilities to resolve issues.

Typical Day:

Operation Supervision:

• Visit facilities to evaluate 24-hour production paperwork.
• Assess products, verify parameters, and escalate deviations to ensure corrections are made.

DC Audit:

• Travel to various sites, perform audits, and create reports upon returning .
• Conduct gap analysis and work with DCs to close gaps by December 15.

Extended Program:

• Cover the activities of the QA Coordinator in Bethlehem as needed.

Top Three Technical Skills:

• Quality & Food Safety Technician experience in a food facility
• HACCP knowledge
• Audit experience

Must-Haves:

• 3–5 years of experience
• Proficiency in Office software
• Industry experience in food manufacturing
• Ability to organize time and priorities while traveling and working on sites

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