Job Description

Job Description

Job Description

Value Lodge in Tampa, FL is looking for one executive housekeeper to join our team. We are located on 210 E Fowler Ave. Our ideal candidate is a self-starter, motivated, and reliable.

The ideal candidate will be detail-oriented with strong communication skills.

Responsibilities

• supervising
• training
• hiring
• coaching
• planning and scheduling work assignments and the daily monitoring of tasks.
• The Executive Housekeeper will assist with cleaning when necessary to achieve optimum service to guests.
• The Executive Housekeeper will also ensure all safety, security and Hotel policies/procedures are observed and that areas of responsibilities (keys, linen, supply closets and storeroom) are well-maintained.
• The Executive Housekeeper will also inspect rooms for compliance with established cleanliness, maintenance, and comfort as per standards.
• Knowledge of proper cleaning techniques, chemical handling, requirements and use of equipment.
• Excellent interpersonal skills.
• Desire and ability to work within a diverse staff. Bilingual (English and Spanish) a plus.
• Ability to manage multiple priorities in a fast paced environment.

Duties to include, but not limited to:

• Manage the operations of the housekeeping and laundry areas through subordinate supervisors and oversee the effective hiring, performance review and training of employees to ensure the achievement of departmental productivity objectives and that service quality standards are met.
• Establish and maintain cost control systems for linen and cleaning supplies inventories; oversee the budgeting, ordering and receiving of such supplies to maintain appropriate inventory levels necessary for efficient operation of the hotel.
• Develop and implement systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services; oversee inspections of housekeeping/laundry activities to ensure procedures are followed according to standards.
• Oversee the proper scheduling of staff and work according to productivity standards and forecasted occupancy.
• Compile and report information on housekeeping activities and expenses; provide information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability
• Responsible for the development of the department’s annual budget; monitor and report variances against plan; keep track of labor costs and related expenses.
• Follow up on maintenance repairs and coordinate with Engineering & Maintenance department repair needs to ensure hotel service quality standards are met.
• Serve as Manager on Duty (when required) and work with other management personnel in establishing and implementing hotel service standards to achieve maximum profitability and efficiency.
• Maintains control of the “lost and found” system and reviews the log with the General Manager on a monthly basis. Package and mail out items claimed by guests. Handle phone calls concerning lost and found items.
• Orders all supplies including, but not limited to the following: cleaning supplies, paper products, terry and linen, guest room supplies.
• Plans work schedules. Assigns hours and area of work to ensure maximum service.
• Trains and evaluates all housekeeping employees.
• Maintains control of employee uniforms and badges, ensuring that they are in the proper condition and worn at all times.
• Conducts monthly housekeeping staff meetings and attends weekly department head meetings. Schedule periodic, deep cleaning of guest rooms and public areas.
• Responds to requests of guests and other departments.
• Ensure complete customer satisfaction.

Physical Demands

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel systems.
• Must be able to stand and exert well-paced ability for up to 8-10 hours in length.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs. walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs. 
• Must be able to exert well-paced ability in limited space.
• Must have the ability to bend, squat and lift up to 50lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. in tight spaces on a regular basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
• Requires manual dexterity to use and operate all necessary equipment.
• Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters. Lift, carry and position loads of at least 25 lbs. These abilities are required for an entire shift.

Schedule:

This is a working position and hours must be flexible to meet the demands of the business. That includes weekends, nights, holidays etc.

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Signing bonus

Experience:

• Minimum of 5 years’ experience in a housekeeping function in a hotel of equivalent or slightly smaller size or similar industry, to include 2 years in a supervisory capacity.

Work Location:

• One location

Work Remotely:

• No

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

We are looking forward to hearing from you.

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