Join to apply for the Chief of Staff Staff Services Officer role at Texas Department of State Health Services
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Join to apply for the Chief of Staff Staff Services Officer role at Texas Department of State Health Services
Date: Jul 18, 2025
Location: AUSTIN, TX DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us. Employee Benefits DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page. Review our Top 10 Tips for Success when Applying to State of Texas Jobs. Functional Title: Chief of Staff Staff Services Officer Job Title: Staff Services Officer V Agency: Dept of State Health Services Department: Chief of Staff Posting Number: 7190 Closing Date: 08/17/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-B-21 Salary Range: $4,523.16 - $6,125.00 Pay Frequency: Monthly Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 1100 W 49TH ST (RDM) Other Locations: MOS Codes: 0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411,8412,88408862,20C0,30C0,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0,63AX,63G0,63S0,641X,70C,70F,89A 8A200,8U000,920A,920B,92A,92Z,FIN10,LSS,PERS,PS,SEI11,SEI15,WEPS,YN,YNS Brief Job Decription Under the general direction of the Chief of Staff (COS), the Staff Services Officer V performs advanced (senior level) administrative services work for the COS Division. Primary work involves planning, leading, directing, and/or performing complex and critical staff services work related to Division administration, human resources, training and employee engagement, purchasing, IT coordination, records and property management and business continuity. Major responsibilities are as follows. Works with the COS to provide guidance and direction on management activities to carry out the mission of the Division and to support the day-to-day functioning of the Division. Leads and/or advises on assignments, special projects, policies and procedures, and personnel matters. Identifies needed areas of operational change or improvement in the Division and makes recommendations. Serves as Liaison for COS and interacts with appropriate areas regarding human resources, policies, procedures, assignments, and activities to achieve Division goals. Represents the Division, as needed, to internal and external organizations. Prepares reports for the COS. Participates in a wide variety of projects, as assigned, affecting most areas of the Division. Provides senior-level human resources support/task completion for the COS. Manages calendars for COS, answers calls, and coordinates and schedules meetings and conference calls. Assists with divisions budget, purchasing and maintains documentation. Provides backup assistance to the DSHS Commissioner and/or Chief Deputy Commissioners Executive Assistant. Essential Job Functions (EJFs)[List the essential job functions in priority order. Include percentages at the end of each EJF.]25% Prepares and oversees special projects and assignments as requested by the COS. Oversees the planning, implementation, coordination, tracking of assignments using facilitation skills, project planning tools, and prepares reports for the COS utilizing various software, including Word, Excel, PowerPoint and SharePoint. 25% Coordinates, develops, and executes plans related to Division administrative support functions. Manages procurement cycle for the division including entering requisitions, coordinating procured services, receiving goods, manages requests and deliveries, and tracks and maintains support files. Prepares and coordinates travel for division staff and tracks requests. Assists with new hire onboarding process and IT requests. Provides technical advice and assistance to division personnel in administrative policy and procedure matters. Serves as the IT Liaison on computer deployments and any relevant systems upgrades. Responsible for informing and coordinating record retention policies and procedures for the Division. Coordinates Division space needs, moves, IT support/Telcom support where needed. Provides back up support to executives as needed. 25% Maintains calendars, identifies scheduling conflicts, and coordinates and prioritizes appointments, meetings, and conference calls for COS. Coordinates all aspects of meetings, including logistics, preparing materials and handouts in advance, and keeping files organized. 10% Assigns and manages assignments related to COS operations; reviews written materials and advises the Division staff on DSHS policies and procedures. Develops policies, procedures, and guidelines related to DSHS activities; and ensure compliance with applicable federal, state, and local laws, and regulations. Prepares justifications for and assists in implementing procedural or policy changes. Develops policy and procedure manuals. Monitors for compliance and periodically evaluates for revisions. 10% Provides high-level consultation, support and technical assistance to senior management and section staff for Human Resources and Personnel Issues. Provides consultation and guidance on highly sensitive and confidential personnel issues. Keeps abreast of Human Resources-related policy matters to ensure compliance with State and Federal regulations. Evaluates and implements policies and procedures to ensure compliance with agency requirements. Coordinates hiring of positions for the Division. Assists and provides guidance to COS regarding posting, screening, interviewing, hiring, promotions, merit increases, disciplinary actions, demotions, and transfer of employees. Serves as a contact person for human resource issues for the Division. Prepares and coordinates internal New Employee Orientation, human resources processes, and employee engagement. Performs related duties and assignments as directed by the COS. 5% Serves as the Continuity of Operations Plan (COOP) coordinator for the Division and ensures that Division information is up to date. Assists in the coordination and recruitment of staff to serve in response efforts. Other duties as assigned include but are not limited to serving as the Section Safety Officer and back up emergency floor coordinator. Knowledge Of Knowledge, Skills and Abilities (KSAs):GEICOs Special Investigations Unit (SIU) is seeking a highly motivated SIU Information Analyst. The successful candidate will independently... ..., and developing proactive data queries to identify fraud.Minimum Qualifications: At least 2 years of experience in insurance...
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